Prescott Complete Care, PLLC

1947 Commerce Center Circle, Suite A
Prescott, AZ 86301
PHONE   (928) 458-5723
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*Please be aware you are submitting an appointment request only. Our office will notify you to confirm the date and time.
If this is a medical emergency, call 911.

 

"No Show" and "Cancellation" Policy

Our goal is to provide quality health care to all our patients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other patients as well. Please be aware of our policy regarding missed appointments.

Appointment Cancellation

When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call our office as soon as you know you will not be able to make your appointment.

If cancellation is necessary, we require that you call at least 24 hours in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.

How to Cancel Your Appointment

If you need to cancel your appointment, please call us at (928) 458-5723. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible.

Late Cancellations/No-Shows

A cancellation is considered late when the appointment is cancelled less than 24 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient a $50 missed appointment fee.

For new patients’ first appointments, a no show or late cancellation will require payment of the missed appointment fee prior to the first visit.

Now Accepting New Patients

Want an In-Person Appointment?
Request an appointment to see a provider in the clinic.

Interested in Telemedicine?
We offer telemedicine for established patients needing the convenience of video visits.